Here The Stationery Office Enjoy ITIL Continual Service Improvement MOBI

Original EBook Title: - Download Format: DOC, RTF, ePub, TXT, PDF, FB2, MOBI, DJVU, iBook
ITIL Continual Service Improvement
.
Language of Ebook: English Author/Writer:
Category of Ebook: "Uncategorised" Rating:
13 ratings
Published: July 29th 2011 by Stationery Office Books (TSO) Stars: 3.15 of 5 stars

Ebook Description:

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
Key features:
The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.
Terminology has been clarified and made consistent across the publications and the ITIL glossary.

Categories: